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All of Hesston KS

Utility Billing / New Service

Bills are due by the 12th of each month.
 Avoid late fees by using Automatic ACH.
For questions about your bill, call City Hall at (620) 327-4412.

Payment Options
  • Automatic ACH from your checking account with No additional Fees. (Recommended)
    The draft can be taken out either the 2nd or the 11th of the month.
    You will still receive your bill every month.
    Download the ACH form (pdf) and drop it off with your voided check. (if you have a check)
  • Drop off your payments by or at City Hall 115 E Smith St.
    • Drive-up drop box located on the South side of the cul-de-sac just West of City Hall.
    • Walk-up drop box to the left side of the City Hall entrance doors.
    • Drop off your payments inside during city business hours (M-F, 8am-5pm).
  • Mail your check to: City of Hesston Utilities, PO Box 100, Hesston KS 67062.
    Note: Your bank's online bill pay can take 7 days or more to reach us by USPS.
    Even if the bank takes the money out of your account prior to the due date, if the online bill pay check does not arrive at the city office in time, you will be assessed a late penalty.
    We recommend Automatic ACH to avoid any late penalties, the printing of checks, and mailing cost.
    Returned ACH/Bad Check Fee: $20.00
  • Pay online with additional $2.00 per payment transaction. View your bill anytime for no charge.
    * Note: If your debit/credit card expires and/or does not process your payment, you will not be notified.
    * Note: If your service has been disconnected, you must call City Hall to restore service. Do not pay online!

Need assistance paying your utility bill?

New Utility Service
Also see Payment Options
For internet service see Media Providers.
For electric service contact Evergy at (800) 383-1183 | Evergy.com/contact-us
Fees & Deposit Amounts
  • Account Set Up Fee - $20.00 (new connections, re-connections, and transfers)
  • Gas Deposit* - $100.00 (applies to rentals and lease-purchased homes)
  • Water Deposit* - $50.00 (applies to rentals and lease-purchased homes)
* No deposit required for home owners.
* Business deposit amounts are determined by projected monthly charges.
   (minimum deposit of $100.00 
Gas & $50.00 Water)
* You may request your residential deposit back after twenty-four (24) consecutive months of on-time payments.
* You may request your commercial or industrial deposit back after sixty (60) consecutive months of on-time payments.
Ordinance: 150-1987-016, 110-1987-048, 110-2011-072

Utility Bill Schedule
  • Bills are mailed out by the end of each month. Please call City Hall if you have not received your bill by the 5th of the month.
  • Bills are always due by the 12th of each month. Additional fees are charged for late payments.
  • Bills not paid by the 25th of each month will result in your services being disconnected.
    To have your services reconnected, you will need to pay additional deposit, a reconnect fee, and the full balance of the amount due. Late payments must be made at the city office before 5:00 pm for same day reinstatement of services.
    • Arrangements for paying late must be made before the 25th of the month.
    • For disconnected services, do not pay online, call city hall!

Rates & Fees (per month for city residential customers)
On Utility Bills: Gas is calculated in units of 100 cubic feet (CCF). Water is calculated in units of 100 gallons.

Service Minimum Additional Charge
$9.00 - 1st 10 units (1000 cubic feet)
$0.845 per unit (100 cubic feet)
over 10 unit minimum
+/- fuel adjustment based on market rates
Gas Surcharge
(Related to the deep freeze of 2021, expires 2031)
$0.19 per unit (100 cubic feet) --
Water $10.00 - 1st 30 units (3000 gallons)
$0.41 per unit (100 gallons)
over 30 unit minimum
$0.0032 per unit (100 gallons) --
Sewer* $13.00 $0.325 per unit (100 gallons)
Weekly Trash / Recycling
Weekly Pickup Calendar
(effective January 1, 2024)
$8.50 per additional trash cart
$11.25 per additional recycle cart
*Sewer rates are calculated once a year by averaging the monthly water usage from November 15th through March 18th. The highest month out of the four months is removed before averaging. The new sewer rate, calculated by this average, will show up on your May 1st bill.

Water may also be purchased in large volume several ways.
  • Self service station using quarters at the city shop located at 505 W Lincoln Blvd, Hesston.
    The rate is 60 gallons per 25 cents. (Tax included)
  • Water meter attached to a fire hydrant at a location convenient to you. This can be used for longer term usage. Contact City Hall by calling (620) 327-4412 or stop by 115 E Smith St to get started by setting up a commercial utility account. See New Utility Service above.
    (Water rates in the Rates & Fees table above.)
Ordinance: 150-2021-038 gas surcharge, 110-2023-073 water rates, 100-2013-074 sewer rates, 080-2023-023 refuse and recycle rates

  • Gas and water service will be shut off for failure to pay for the service by the 25th of the month.
    Note: The City of Hesston does not fall under the KCC or Kansas Corporation Commission guidelines with respect to shutting gas and water service off in cold weather.
  • Persons who fail to pay their utility bills are turned over to the Kansas Setoff Program. If you have questions concerning this program you may call (785) 296-4628 or
    visit: https://admin.ks.gov/offices/accounts-reports/state-agencies/finance/setoff-program
    Ordinance: 110-1988-050 payment & non-payment, 150-1986-015 payments & connection fees, 150-1984-011 payment & non-payment

See Also